Privacy Policy

In view of the importance of protecting personal information, Shaker Co., Ltd. complies with the "Act on the Protection of Personal Information" and this Privacy Policy, and is committed to protecting the privacy of its customers.

Definition of Personal Information
This refers to information concerning an individual customer (hereinafter referred to as "Personal Information"), such as a customer's name, address, telephone number, etc., that can identify the specific individual. This also includes information that can be matched with other information to identify an individual.

Purpose of Acquiring Personal Information
This site may ask you to provide personal information, such as your email address, name, and address, through product purchases or cooperation with online surveys for website improvement, within the scope of the following purposes:
1. To provide services requested by customers, such as delivering products or sending emails.
2. To obtain statistical data for measures to provide higher quality services to customers.
3. To respond to inquiries from customers.

Security Management of Personal Information
To appropriately manage personal information, this site implements safety measures by maintaining security systems and establishing internal management structures, ensuring the strict management of personal information.

Use of Personal Information
In principle, this site uses customers' personal information only within the scope of the aforementioned "Purpose of Acquiring Personal Information." If the information is to be used outside the scope of the "Purpose of Acquiring Personal Information," we will obtain the customer's consent in advance.

Disclosure or Provision of Personal Information
This site will not disclose or provide customers' personal information to third parties, except in the following cases:
1. When the customer has given prior consent.
2. When this site discloses or provides information to subcontractors or similar parties to the extent necessary to perform the services requested by the customer.
We entrust necessary information to the following subcontractors. These companies are obligated to maintain the confidentiality of personal information and are prohibited from using the information for any other purpose.
1. For product delivery services: Orderer name, delivery information, delivery product information
・Sagawa Express
・Yamato Transport Co., Ltd.
2. When disclosing or providing information in a form that cannot identify individuals, such as statistical data.
3. When disclosing or providing information to a third party that has signed a contract regarding confidentiality, prohibition of re-provision, and responsibility sharing in the event of an accident, ensuring that the personal information is handled in the same manner as by this site.
4. When receiving a request for disclosure accompanied by a legal obligation from courts, public prosecutors, police, or other judicial or administrative agencies.
5. When this site reasonably determines that it is necessary to protect the rights, property, or safety, etc., of this site or third parties.

Correction and Suspension of Use of Personal Information
If you wish to correct or suspend the use of your personal information, please contact us via the inquiry page. We will respond promptly after verifying your identity.

Revisions to the Privacy Policy
We intend to review and improve this "Privacy Policy" as necessary to reflect feedback from customers. When this site posts a revised version of this Privacy Policy, the last updated date on this page will also be updated. If we make significant changes to this Privacy Policy or to how this site uses our users' personal information, we will provide notification of such changes in a prominent manner before they are implemented. Please check this Privacy Policy periodically to confirm how this site protects your information.